Coal All The Way

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Comments

Re: Unwrangled Fandoms?

[(Anonymous)]

I think they try really hard to get them all but sometimes one will slip through the cracks. I wrote stories for five new fandoms, mine's the only story in all of them, and four were wrangled within an hour or two. The fifth took until the next morning, late, but still less than twelve hours. It was the last one posted, so I guess they hadn't done whatever prep work is necessary or something, I don't know. I was pleasantly surprised since I'd heard so much about how it wasn't going to happen.

I'd email if any of them were still unwrangled. Can't hurt.

Re: Unwrangled Fandoms?

[(Anonymous)]

AO3 support is known for taking 3+ months to reply, so I feel like it CAN hurt in terms of frustration. Especially considering that their replies tend to be both unhelpful and rude.

Re: Unwrangled Fandoms?

[(Anonymous)]

I always feel like they're rude, too! I can never put my finger on what exactly about it comes across as rude, though.

...I guess it does frequently seem like they don't actually read my whole goddamn email, though.

Re: Unwrangled Fandoms?

[(Anonymous)]

NC: The last response I got from support about a wrangling problem (6 months later) was pretty clearly c&p'ed to everyone who had written in about the issue.