Coal All The Way

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It's coal-bo time.

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Comments

Re: Unwrangled Fandoms?

[(Anonymous)]

AO3 support is known for taking 3+ months to reply, so I feel like it CAN hurt in terms of frustration. Especially considering that their replies tend to be both unhelpful and rude.

Re: Unwrangled Fandoms?

[(Anonymous)]

I always feel like they're rude, too! I can never put my finger on what exactly about it comes across as rude, though.

...I guess it does frequently seem like they don't actually read my whole goddamn email, though.

Re: Unwrangled Fandoms?

[(Anonymous)]

NC: The last response I got from support about a wrangling problem (6 months later) was pretty clearly c&p'ed to everyone who had written in about the issue.